【Application Scenarios】

• Work scenarios: Sales, customer service, marketing, commerce, and IT department's customer relationship management (CRM)
• Life scenarios: No specific life scenario applications

【Target Users】

• Small businesses
• Sales teams
• Customer service teams
• Marketing teams
• IT departments

【Core Features】

• Integrated, AI-supported CRM platform
• Sales Cloud: Improve sales efficiency and revenue
• Service Cloud: Provide excellent customer service
• Marketing Cloud: Enhance customer interaction
• Commerce Cloud: Optimize business processes

【Is It Free】

• Offer a 30-day free trial
• No credit card information required

【Community Ecosystem】

• Trailhead: Free online learning platform
• Trailblazer Community: User and expert exchange platform
• AppExchange: Third-party application marketplace

【Summary】

• Salesforce is the world's leading CRM platform, providing comprehensive sales, service, marketing, and commerce solutions, supporting businesses in optimizing customer relationship management through AI technology.
• Suitable for businesses of all sizes, especially those seeking to enhance customer experience and operational efficiency through technology.